Summary

Detail-oriented technologist and problem-solver with hands-on experience in backend development, infrastructure automation, and cybersecurity tooling. Skilled in deploying and securing containerized applications, managing cloud-based workflows, and supporting mission-critical systems. Proven track record across freelance, nonprofit, and healthcare settings, with a focus on system reliability, security-conscious design, and cross-functional collaboration. Passionate about building inclusive tech solutions, with projects spanning BLE-enabled IoT apps to Linux-based security tools.

Work Experience

Software Developer & Cloud Technologies
Freelance || Remote
September 2023 – Present
  • Developed and containerized full-stack web apps using Node.js, Express, and Docker
  • Automated cloud infrastructure provisioning using Terraform and shell scripting
  • Built internal Python tools to streamline developer workflows and improve deployment consistency
  • Integrated security scanning (Trivy) into CI pipelines to detect misconfigurations early
IT User Support Associate III
Nordic Global || Remote
December 2024 – June 2025
  • Resolved MyChart and patient-facing service issues using ServiceNow and Epic
  • Served as front-line technical support for a large healthcare user base, focusing on secure user access
  • Wrote and maintained internal documentation for incident response and user workflows
  • Acted as a bridge between patients and backend support teams, helping triage live service disruptions
Volunteer Technology Consultant
Kids Rank 501(c)(3) || Remote
February 2024 – October 2024
  • Automated internal workflows using Google Apps Script and JavaScript, reducing manual admin time
  • Streamlined internal operations and improved data organizition for a nonprofit focused on youth development
  • Delivered modular, low-maintenance tools for ongoing use by non-technical staff
Technical Operations Coordinator
Inside Out Inspection Services || Seattle, WA (USA)
June 2019 – June 2020
  • Managed and maintained internal systems, website, and reporting tools
  • Rapidly onboarded into legacy CRM and transformed reporting process for compliance tracking
  • Became internal go-to for troubleshooting, scheduling automation, and operational efficiency
IT Technician
Freelance || Remote
June 2016 – September 2023
  • Provided IT support and troubleshooting for various clients.
  • Developed technical documentation and user guides.
  • Collaborated with clients to understand their needs and deliver tailored solutions.
Graduate Admissions & Financial Aid Specialist
The University of Virginia || Charlottesville, VA (USA)
January 2014 – May 2016
  • Developed and maintained reporting systems to track admissions metrics and financial aid disbursements.
  • Analyzed data to identify trends and improve admissions strategies (using Python, VBA, and SQL).
  • Collaborated across departments to align reporting needs with data systems, ensuring timely updates and issue resolution.

Notable Projects

iOS Developer
September 2024 - Present
  • Designing and developing an iOS and watchOS application using Xcode and Swift to assist wheelchair users in monitoring their tire pressure.
  • Integrated Bluetooth Low Energy (BLE) communication to connect with low-cost tire pressure sensors, providing real-time data updates.
DevSecOps Interpreting wtmp Files
February 2025 - Present
  • Developed a graphical user interface (GUI) using Python, tkinter, and C to analyze and interpret wtmp files for cybersecurity auditing.
  • Addressed a gap in Kali Linux distributions, which no longer natively include tools for wtmp file analysis.

Certifications

CompTIA Security+ (In Progress)
August 2025
CompTIA A+
August 2024
ITIL 4 Foundation
August 2023

Education

Bachelor of Science in Software Engineering
Remote
November 2022 - November 2023
Bachelor of Science in Environmental Science
Fredericksburg, VA (USA)
January 2012 - August 2013
Associate of Science
Fredericksburg, VA (USA)
September 2006 - May 2010

Skills

Frontend Development
Backend Development
Cloud Infrastructure (AWS, GCP)
DevOps Automation CI/CD
Python
JavaScript
Bash
Xcode
Swift
Express.js
React.js
Node.js
Google Apps Script
Terraform
ServiceNow
Technical Documentation
Design (UX/UI)
IT Support & Troubleshooting
ITIL Framework
Cybersecurity
iOS Development
Bluetooth Low Energy (BLE)
Linux
Workflow Automation
Site Reliability Engineering (SRE)
Incident Response